HVAC is a fairly large industry with over 9 million workers, and it is expected to grow at double-digit rates through the next decade. The industry has seen many changes over the years from the early days of an “open” market where companies could advertise and sell as much or as little as they wanted. These days, it’s a closed market with HVAC service providers bidding against one another for customers. As such, it can be difficult for businesses to get quality services at competitive prices, and this can result in a lot of frustration on the part of HVAC customers.
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One of the most frustrating things that HVAC customers can experience is having an energy efficient, reliable HVAC system installed but having to pay more money for it than they actually need to. Energy Star ratings are starting to become important in the HVAC industry and if your HVAC is rated inferior, you could find that you are receiving unnecessarily high heating and cooling costs or even being billed for more electricity than you need. It’s also becoming illegal to mention these prices, so it can be hard to know what your monthly payment really is. If you’re not sure whether you’re paying too much, ask your HVAC contractor to come up with an estimate based on energy star ratings and compare it to the price that competitors are charging, or inquire about discounts that you may qualify for.
Of course, there are plenty of ways for HVAC service providers to rip you off without you noticing. HVAC service rates are governed by state laws, which can vary from state to state. It’s important to call your state regulatory body to find out exactly what you can expect, as well as what you can do to protect yourself. Many states offer consumer protection protections that can include the right to cancel a service plan without penalty after a certain amount of time, and some states even provide insurance coverage in the event that your HVAC system causes damage to your property.